TRAINING - TERMS AND CONDITIONS

TRAINING - TERMS AND CONDITIONS
THE following conditions constitute a legal agreement between our customer and FICTIS. By using our services, you unreservedly accept the conditions herein.
TRAINING AND COACHING TERMS AND CONDITIONS
GENERAL AND LEGAL CONTEXT
Among its other professional services, FICTIS offers training and coaching to businesses, individuals and the community in general as a consultant-advisor and not as a school or training center;
RESTRICTIONS
In order to offer quality services, FICTIS reserves the right to refuse access to its services to any person that it evaluates not compatible with the context of the training or service offered. This includes the possibility of immediately excluding anyone with disrespectful or disturbing behavior.

INVOICING / PAYMENT / REGISTRATION
WE accept payments via PayPal, and/or Square and/or AccèsD. The prices displayed on the site fictis.org indicate the prices without taxes, the prices on our booking and payment platform include applicable taxes. Any user of our services releases FICTIS from any claim or liability in connection with third-party services such as PayPal, Square, AccèsD, or any other. In the case of registrations on our platform, your confirmation email constitutes your invoice. In the case of purchases made otherwise, an invoice is sent by email. Under no circumstances does the credit card and payment information transfer through FICTIS since these transactions are redirected through payment intermediaries such as PayPal, Square or AccèsD.
Some group workshops are only charged when the required number of participants is reached. In these cases, the training is considered "pending confirmation".
CONTENT AND RATES
In the context of continuous service improvement, FICTIS may at any time change the content of its services and modify its pricing. However, pricing changes are not retroactive: we will not change the price of a product already purchased or booked.

RESPONSIBILITY
FICTIS can not be held liable for any direct or indirect damages of any nature whatsoever suffered by the customer, its equipment and the products or services that the customer could provide. It is possible, in the normal exercise of the creative activity, that the handling of heavy apparatuses, the displacements with equipment, the access via stairs, the walks, and the production in a darkroom or in a studio, photographic or otherwise, could inconvenience or injure some people, either by accident or because of a precondition or inadequate health. FICTIS invites all its customers to properly assess the risk before committing to its activities and is released from all liability.
COACHING AND PRIVATE TRAINING
FOR CLIENTS INVOICED DIRECTLY BY FICTIS:
AMENDMENT OF DATE AND TIME OF APPOINTMENT
Once enrolled in a private training course for training given in the greater Montreal area, the client can postpone their appointment until 24 hours before the start of the training unless there are conditions specific to the training involving other non-modifiable parameters by FICTIS (example: renting a studio). The client can postpone the appointment of a private training at any time, up to 24 hours before the start of the training, by using the booking platform via the link available in the booking confirmation email. Private trainings can be postponed 3 times: postponement of training can be done twice without charge; the third time a fee of 50% of the current price of the training, plus taxes, will be applied and will have to be paid to reconfirm scheduling. After the third postponement of training, it is no longer possible to postpone it. Private trainings that do not take place are not refundable. In case of absence or delay: if the client is not at the scheduled location for training within 30 minutes of the scheduled start of training, the training is canceled and non-refundable.
PRIVATE TRAINING WITH GUESTS
The option for an extra one or two people in a private training aims to provide access to personalized coaching in very small groups at discounted prices. This option allows the client to add 1 or 2 participants when booking. It is important to note that coordinating schedules with these extra participants, guests, is the sole responsibility of the client who made the reservation. For example, if a customer (who made the reservation) adds his or her sister to the training as a guest, it will be the client's responsibility to ensure that her sister is informed of the location and times of the training. In this sense, guest trainings function like private trainings at the administrative and organizational level, where guests are the responsibility of the client. The client must advise guests of the location, dates, times, conditions, requirements and prerequisites of the training.
For a series of trainings, the guests must be the same for all the trainings.

GROUP TRAINING
CHANGE OF DATE AND TIME OF TRAINING
GROUP training is a specific project designed and delivered according to the needs of the market. In the case of a postponement or cancellation by the client, FICTIS may defer the registration of the client to the next identical training according to availability and group configurations, or, if this training is not available, issue the client an equivalent credit applicable to all our services with an added administrative fee of 20% of the cost of the training initially reserved.
CONFIDENTIALITY
FICTIS only collects the minimum information needed to prepare our training projects and services (example: phone, email, address, type of equipment, level of expertise, etc.). We respect the privacy of our customers and we are committed to protecting your personal information and making appropriate use of it.
INTELLECTUAL PROPERTY
FICTIS has all the rights and the intellectual property on the contents of courses, images, texts, recordings, educational material, that it presents. FICTIS also owns all the rights of the site fictis.org, and its contents. It is forbidden to copy the contents or to quote more than a few sentences of the site without written authorization. To refer to our site and its content, use the URLs as a sharable link.
© FICTIS 2019
It is forbidden to record on any support the services of FICTIS.